Online Store – Shipping Policy

 

 

1. General Information

 

All orders are subject to product availability. If an item is not in stock at the time of purchase, we will notify you and issue a full refund using your original method of payment.

 

 

2. Delivery Location

 

Items offered on our website are only available for delivery to addresses in [Specify Countries/Regions]. At this time, we do not ship outside of [Countries/Regions].

 

 

3. Delivery Time

 

An estimated delivery time will be provided once your order is placed. Delivery times are estimates and begin from the date of shipment, not the date of order. These times are provided as a guide only and are subject to the acceptance and approval of your order.

 

The delivery date may vary depending on the shipping practices of the carrier, the delivery location, the chosen delivery method, and the items ordered. Products may also be delivered in separate shipments.

 

 

4. Shipping Costs

 

Shipping costs are based on the weight of your order and the delivery method. To determine the cost of your order, simply add the items you wish to purchase to your cart and proceed to the checkout page.

 

Once at checkout, shipping charges will be displayed.

Additional charges may apply for remote areas or for large or heavy items.

 

 

5. Damaged Items in Transport

 

If there is any damage to the packaging upon delivery, please contact us immediately at [Contact Information].

 

 

6. Insurance

 

All artworks are insured during transit to cover damages and loss. The cost of insurance is included in the shipping charges.

 

 

7. Tracking Options

 

We provide a tracking number for all orders. You will receive the tracking number by email once your item has been dispatched, along with instructions on how to track your order.

 

 

8. International Shipping Policy

 

Customs duties and taxes for international shipments are the responsibility of the customer. We are not responsible for any customs duties or taxes charged during the transport of ordered products. It is your responsibility to ensure that the product can be legally imported into the destination country.

 

 

9. Returns

 

If you need to return an item, please refer to our Return Policy.

 

 

10. Contact Information

 

For any questions regarding your order or shipment, please contact us at grafica.mdart@gmail.com.